HEEEELP Please

[Daniel Slade]

Hi all,

First of all im not that technical but do ok with good instructions.

That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.

My question is in 2 parts and I pray someone will have an answer.

1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the only
way I can see either site is to search google for the site then click on
cached and text only cache.

2, I have contacted Trend thinking it might be my recent install of Internet
Security V12 and they said "firstly want to confirm that you are using NTL
Cable (broadband service), as they have their own firewalls built into their
service" Could this be a hint to the problem???

I have also tried the following vatsim forum for help and been given a lot
of help if you have the time can you see if my advisors have missed
something. The thread is
http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0

Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.

Thanks in advance

Daniel

[Gaz.]

Post by Daniel Slade
Hi all,
First of all im not that technical but do ok with good instructions.
That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.
My question is in 2 parts and I pray someone will have an answer.
1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the only
way I can see either site is to search google for the site then click on
cached and text only cache.
2, I have contacted Trend thinking it might be my recent install of Internet
Security V12 and they said "firstly want to confirm that you are using NTL
Cable (broadband service), as they have their own firewalls built into their
service" Could this be a hint to the problem???
I have also tried the following vatsim forum for help and been given a lot
of help if you have the time can you see if my advisors have missed
something. The thread is
http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0
Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.
Thanks in advance
Daniel

Both working for me in Newbury, have you tried clearing out
all your temporary internet files, including cookies etc?

Just a thought!

[Ponder]

Hiya Daniel Slade.

Now my thoughts are, my connection is not running at optimum as stated AND
when I untick all the box's the problem will come back???

Well now you've pointed out there is a problem they *should* investigate.
If you until the boxes after he stated 7 days and the problem is still
there it means they haven't solved it and go back to using the manually
configured proxy.

[Daniel Slade]

Thanks all,

I rang and got through very helpful and solved the problem by setting up a
proxy connection. all now Ok.

BUT

30 Seconds after the phone call ended I got this in my mail box:-
"Occasionally when you contact the ntl Technical Support Bureau the
technician you speak to may ask you to specify a web cache proxy in the
settings of your Internet Explorer. You should be advised that this is a
temporary solution to your browsing problems whilst the cause of the issue
is being investigated.
To ensure your broadband service is operating at its optimum settings, after
a period of no more than 7 days you should remove any proxies that have been
specified.
To do this you simply need to open Internet Explorer and click on tools and
then internet options. Once in internet options you need to click onto the
connections tab and then on the LAN Settings button. Once in LAN Settings
un-tick all the boxes. Now click ok and then ok again and close Internet
Explorer."

Now my thoughts are, my connection is not running at optimum as stated AND
when I untick all the box's the problem will come back???

Any ideas

Thanks again

Daniel

Post by Gaz.

Post by Daniel Slade
Hi all,
First of all im not that technical but do ok with good instructions.
That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.
My question is in 2 parts and I pray someone will have an answer.
1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the only
way I can see either site is to search google for the site then click on
cached and text only cache.
2, I have contacted Trend thinking it might be my recent install of Internet
Security V12 and they said "firstly want to confirm that you are using NTL
Cable (broadband service), as they have their own firewalls built into their
service" Could this be a hint to the problem???
I have also tried the following vatsim forum for help and been given a lot
of help if you have the time can you see if my advisors have missed
something. The thread is
http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0
Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.
Thanks in advance
Daniel

Both working for me in Newbury, have you tried clearing out
all your temporary internet files, including cookies etc?
Just a thought!

[Ponder]

Hiya Daniel Slade.

Post by Daniel Slade
That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.
1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the only
way I can see either site is to search google for the site then click on
cached and text only cache.

I can se both sites from an ntl connection in Cardiff.

Post by Daniel Slade
2, I have contacted Trend thinking it might be my recent install of Internet
Security V12 and they said "firstly want to confirm that you are using NTL
Cable (broadband service), as they have their own firewalls built into their
service" Could this be a hint to the problem???

To be honest, it probably *is* something on your computer blocking it, or
it could be a DNS issue, or a proxy issue.

Post by Daniel Slade
Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.

Don't mail, ring 0845 650 0121. They've been surprisingly helpful lately
:)

[The Caretaker]

Post by Daniel Slade
Hi all,
First of all im not that technical but do ok with good instructions.
That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.
My question is in 2 parts and I pray someone will have an answer.
1, Can you see www.vatsim.net

Yep. NTL ADSL broadband in Doncaster.

Post by Daniel Slade
or http://www.nationalsavings.co.uk/ the only

Ditto. :)

Post by Daniel Slade
way I can see either site is to search google for the site then click on
cached and text only cache.
2, I have contacted Trend thinking it might be my recent install of Internet
Security V12 and they said "firstly want to confirm that you are using NTL
Cable (broadband service), as they have their own firewalls built into their
service" Could this be a hint to the problem???
I have also tried the following vatsim forum for help and been given a lot
of help if you have the time can you see if my advisors have missed
something. The thread is
http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0
Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.

First thing I'd do is clear all cookies, internet files etc. Then try
again. Then drop any 'trusted zones' etc, any pop-up blockers etc etc
and maybe drop my firewall and AV until I find what's stopping the
connection. Then work forwards again, replacing the controls for safe
surfing until it the sites stop working again.

Not much point trying too much detail as there could be almost anything
on your computer that's blocking them.

[Dan Holdsworth]

On Wed, 06 Apr 2005 21:29:17 GMT, The Caretaker

Post by The Caretaker
First thing I'd do is clear all cookies, internet files etc. Then try
again. Then drop any 'trusted zones' etc, any pop-up blockers etc etc
and maybe drop my firewall and AV until I find what's stopping the
connection. Then work forwards again, replacing the controls for safe
surfing until it the sites stop working again.
Not much point trying too much detail as there could be almost anything
on your computer that's blocking them.

Try telnetting to port 80 on those sites, see if that gets through.
Extremely basic tests like that are useful in cases like this.

[News Groups]

Yep I can see it and Im an NTL User
"The Caretaker" <***@hotmail.com> wrote in message news:NwY4e.1243$***@newsfe6-gui.ntli.net...
: Daniel Slade wrote:
: > Hi all,
: >
: > First of all im not that technical but do ok with good instructions.
: >
: > That said, I have a problem with 2 web sites that I am unable to view,
it
: > seems that anyone who is not on NTL can see them but for some reason NTL
: > users can't.
: >
: > My question is in 2 parts and I pray someone will have an answer.
: >
: > 1, Can you see www.vatsim.net
:
: Yep. NTL ADSL broadband in Doncaster.
:
: > or http://www.nationalsavings.co.uk/ the only
:
: Ditto. :)
:
: > way I can see either site is to search google for the site then click on
: > cached and text only cache.
: >
: > 2, I have contacted Trend thinking it might be my recent install of
Internet
: > Security V12 and they said "firstly want to confirm that you are using
NTL
: > Cable (broadband service), as they have their own firewalls built into
their
: > service" Could this be a hint to the problem???
: >
: > I have also tried the following vatsim forum for help and been given a
lot
: > of help if you have the time can you see if my advisors have missed
: > something. The thread is
: >
http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0
: >
: > Oh and I have mailed NTL for help but alas it seems they must be busy!
: > Any help would be appreciated.
:
: First thing I'd do is clear all cookies, internet files etc. Then try
: again. Then drop any 'trusted zones' etc, any pop-up blockers etc etc
: and maybe drop my firewall and AV until I find what's stopping the
: connection. Then work forwards again, replacing the controls for safe
: surfing until it the sites stop working again.
:
: Not much point trying too much detail as there could be almost anything
: on your computer that's blocking them.
:
:
: --
: The Caretaker .........

[Lethe]

Post by Daniel Slade
My question is in 2 parts and I pray someone will have an answer.
1, Can you see www.vatsim.net

Yes, ntl Broadband in Teesside


2, I have contacted Trend thinking it might be my recent install of

Post by Daniel Slade
Internet Security V12 and they said "firstly want to confirm that
you are using NTL Cable (broadband service), as they have their own
firewalls built into their service" Could this be a hint to the
problem???

Sorry, can't help.

Lethe

[James Hodson]

Post by Lethe

Post by Daniel Slade
1, Can you see www.vatsim.net

Yes, ntl Broadband in Teesside

VATSIM OK here, too - BN14 (West Sussex)

Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?

James

[James Hodson]

On Thu, 12 May 2005 12:28:56 GMT, James Hodson

Post by James Hodson
Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?

Sorry, replied to wrong person. I should have addressed that last bit
to The Caretaker.

James

[Lethe]

Post by James Hodson
On Thu, 12 May 2005 12:28:56 GMT, James Hodson

Post by James Hodson
Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?

Sorry, replied to wrong person. I should have addressed that last bit
to The Caretaker.

Whoever that might be. S'ok. :D

Lethe

[Lethe]

Post by James Hodson
Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?
James

Not really. Just a little gripe about the lack of technical info. I don't
have the game. How do /you/ know I wrote?

Lethe

[James Hodson]

Post by Lethe

Post by James Hodson
Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?

Not really. Just a little gripe about the lack of technical info. I don't
have the game. How do /you/ know I wrote?

Game? GAME? G-A-M-E? It's a flight simulator, sir, of the utmost(ish)
veracity. On second thoughts, perhaps that should read utmost
voracity, at least as far as system resources are concerned! :-)

I know you wrote (or didn't) simply because I always read
ntl.discussion.security along with one or two other ntl.* NGs. The OP
was asking about <URL:http://www.vatsim.net>, a site about which I'm
well aware. FWIW, <URL:http://www.nationalsavings.co.uk/> also
functions perfectly well for me. Actually, I think I've replied to the
original poster on this very subject before.

However, I could well have confused myself - I almost certainly did -
due to top posting and the lack of snipping. Also, the somewhat
unconnnected Re: etc as a thread title doesn't really help - not your
fault - but I do tend to purge my received posts quite regularly. This
is a habit from those days when hard disk sized were measured in Mb
rather than Gb.

Anyway, the imaginatively-named "News Groups" is the person to whom I
believe should have replied, as far as I can tell.

Cheers, Lethe, & regards
James

[Lethe]

Post by James Hodson

Post by Lethe

Post by James Hodson
Lethe: Have you asked in alt.games.microsoft.flight-sim about any
potentional problems?

Not really. Just a little gripe about the lack of technical info. I
don't have the game. How do /you/ know I wrote?

Game? GAME? G-A-M-E? It's a flight simulator, sir, of the utmost(ish)
veracity. On second thoughts, perhaps that should read utmost
voracity, at least as far as system resources are concerned! :-)

The Sims is a game. They haven't got around to flight simulation yet as far
as I know.

Post by James Hodson
I know you wrote (or didn't) simply because I always read
ntl.discussion.security along with one or two other ntl.* NGs.

I didn't send my message to ntl.discussion.security or any other group.

Lethe

[James Hodson]

Post by Lethe

Post by James Hodson
Game? GAME? G-A-M-E? It's a flight simulator, sir, of the utmost(ish)
veracity. On second thoughts, perhaps that should read utmost
voracity, at least as far as system resources are concerned! :-)

The Sims is a game. They haven't got around to flight simulation yet as far
as I know.

Post by James Hodson
I know you wrote (or didn't) simply because I always read
ntl.discussion.security along with one or two other ntl.* NGs.

I didn't send my message to ntl.discussion.security or any other group.

You're spot on re The Sims although I do have three (I think) versions
of Sim City - not the same beast at all. I was on about MS Flight
Simulator.

Your post was seen in ntl.discussion.security - obviously - dunno how
it arrived in that group.

So be it
James

[Lethe]

James Hodson wrote:
Lethe wrote:

The Sims is a game. They haven't got around to flight simulation yet
as far as I know.

Post by James Hodson

Post by Lethe

Post by James Hodson
I know you wrote (or didn't) simply because I always read
ntl.discussion.security along with one or two other ntl.* NGs.

I didn't send my message to ntl.discussion.security or any other group.

Your post was seen in ntl.discussion.security - obviously - dunno how
it arrived in that group.
So be it
James

I haven't seen it in ntl.discussion. security. It was an email to which I
have since had a reply.

Lethe

[Lethe]

Post by Lethe
The Sims is a game. They haven't got around to flight simulation yet
as far as I know.

Post by James Hodson

Post by Lethe

Post by James Hodson
I know you wrote (or didn't) simply because I always read
ntl.discussion.security along with one or two other ntl.* NGs.

I didn't send my message to ntl.discussion.security or any other group.

Your post was seen in ntl.discussion.security - obviously - dunno how
it arrived in that group.
So be it
James

I haven't seen it in ntl.discussion. security. It was a message to a
non-ntl group to
which I have since had a reply.
Lethe

[James Hodson]

Post by Lethe
The Sims is a game. They haven't got around to flight simulation yet
as far as I know.

They haven't. MSFS is Microsoft Flight Simulator.

Sim City is by the same company that is responsible for The Sims. Sim
City predates The Sims by many years.

[SNIP]

Post by Lethe
I haven't seen it in ntl.discussion. security.

It was there, I assure you :-) Possibly it was inadvertantly
cross-posted from a web-based forum.

Anyway, this is getting irrelevant so ...
Regards
James

[Lethe]

Post by James Hodson
It was there, I assure you :-) Possibly it was inadvertantly
cross-posted from a web-based forum.

Intriguing possibility.:D

Post by James Hodson
Anyway, this is getting irrelevant so ...
Regards
James

Yes.:-)

Lethe

[Mark McIntyre]

On Thu, 12 May 2005 10:20:15 GMT, "News Groups"

Post by News Groups
Yep I can see it and Im an NTL User

etc

If you absolutely must top-post, please at least TRIM the posting
below to remove irrelevant material. As it stands, there's little way
to know what the "it" you refer to above means.

[James Hodson]

On Thu, 12 May 2005 11:10:07 GMT, Mark McIntyre

Post by Mark McIntyre
If you absolutely must top-post, please at least TRIM the posting
below to remove irrelevant material. As it stands, there's little way
to know what the "it" you refer to above means.

Hi Mark

Wise words, indeed. Perhaps you, like I do, come from the old school:
no top-posting and trim as much as reasonably possible and sensible.
Now ... Should I get started on web-forums and OE? :-0

However, I'm starting to confuse myself with my own posts - and there
is only this one thread and one other person involved in the
discussion.

Cheers
James

[James Hodson]

On Wed, 06 Apr 2005 20:43:20 GMT, "Daniel Slade"

Post by Daniel Slade
1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the only
way I can see either site is to search google for the site then click on
cached and text only cache.

Hi Daniel

Being into simming myself I had to empty the cache before I was able
to check. I am able to see the Vatsim site. The National Savings site
also works OK.

Worthing area (BN14), IE6, XP Home (SP2)

Regards
James

[David Norris]

Post by Daniel Slade
Hi all,
First of all im not that technical but do ok with good instructions.
That said, I have a problem with 2 web sites that I am unable to view, it
seems that anyone who is not on NTL can see them but for some reason NTL
users can't.
My question is in 2 parts and I pray someone will have an answer.
1, Can you see www.vatsim.net or http://www.nationalsavings.co.uk/ the
only way I can see either site is to search google for the site then click
on cached and text only cache.
2, I have contacted Trend thinking it might be my recent install of
Internet Security V12 and they said "firstly want to confirm that you are
using NTL Cable (broadband service), as they have their own firewalls
built into their service" Could this be a hint to the problem???
I have also tried the following vatsim forum for help and been given a lot
of help if you have the time can you see if my advisors have missed
something. The thread is

http://forums.vatsim.net/viewtopic.php?t=2071&postdays=0&postorder=asc&start=0

Post by Daniel Slade
Oh and I have mailed NTL for help but alas it seems they must be busy!
Any help would be appreciated.
Thanks in advance
Daniel

I'm on the Cable system (Cambridge area, IP address 80.4.4.163, hostname
cpc1-cmbg2-6-0-cust163.cmbg.cable.ntl.com).

It could be something local to you which is the trouble, such as a web
cache. Also, are you using a proxy server?

DN